Return & Refund Policy
Effective Date: May 3, 2025 Last Updated: May 3, 2025
Thank you for shopping at Tropithera. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.
- Returns
- You have 30 days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Certain items, such as perishable goods, personalized products, and digital downloads, are non-returnable.
- Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 5 business days.
- Shipping costs are non-refundable, and return shipping fees may apply.
- Exchanges
- We only replace items if they are defective or damaged.
- If you need an exchange, contact us at admin@tropithera.com with proof of damage.
- Return Shipping
- Customers are responsible for return shipping costs unless the item was incorrect or defective.
- We recommend using a trackable shipping service to ensure safe delivery.
- Contact Us
If you have any questions about our return policy, please contact us at: 
admin@tropithera.com