Shipping Policy

Effective Date: May 3, 2025                                                                                                                                 Last Updated: June 21, 2025

Thank you for shopping at Tropithera. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.

1. Shipping Policy

   Processing Time:

   Orders are processed within 1-2 business days (excluding weekends and holidays). Please note that processing times may be longer during sales or promotional events due to high order volume.

   Shipping Rates & Delivery Times:

   • Free Shipping: Free for most orders.

   • Shipping charges: From time to time it is necessary us to charge for shipping. If this is the case it will be presented at check-out and will be calculated at based on location and package weight.

   • Delivery times vary by destination, typically between 7-21 business days. All of the products listed on this website originate in the US and in China.

   Customs & Duties:

   International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

   Order Tracking:

   You will receive a tracking number once your order ships.

   Correct Address Responsibility:

   Customers are responsible for providing the correct shipping address. If an incorrect address is provided, customers will be charged the additional shipping fee before the order is resent.

   Contact Us:

   For questions about shipping, contact us at info@tropithera.com